Privacy Policy

The Rotary Club of Victoria Garden City ("RCVGC", "we", "us", or "our") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and what rights you have in relation to it when you visit our website or interact with us.

1. Information We Collect

We collect information you voluntarily provide to us when you:

• Complete the contact or enquiry form on our website
• Subscribe to our newsletter or email updates
• Express interest in membership or volunteering
• Correspond with us by email, phone, or post

The types of information we may collect include your full name, email address, phone number, organisation or employer, and the nature of your enquiry.

We may also automatically collect limited technical data when you visit our site, such as your browser type, operating system, referring URL, and pages visited. This data is used in aggregate and does not identify you personally.

2. How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and communicate with you
• Process membership applications and volunteer registrations
• Send newsletters, event announcements, and project updates (only if you have opted in)
• Improve our website content and user experience
• Comply with our legal and regulatory obligations

We will not use your information for automated decision-making or profiling purposes.

3. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:

• Rotary International: As a chartered club of Rotary International, certain member data may be shared with Rotary International for club administration and programme access purposes.
• Service providers: We may share information with trusted service providers (e.g. email platforms) who assist us in operating our website and communications, subject to confidentiality obligations.
• Legal requirements: We may disclose information where required by law or to protect the rights, property, or safety of RCVGC, our members, or the public.

4. Cookies

Our website may use cookies — small text files stored on your browser — to improve user experience and collect basic analytics data. Cookies do not contain personally identifiable information. You may choose to disable cookies in your browser settings, although some features of the site may not function as intended if you do so.

5. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. Enquiry and contact form data is typically retained for up to 24 months. Member records are retained for the duration of membership and for a reasonable period thereafter.

6. Data Security

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

7. Third-Party Links

Our website may contain links to external websites, including Rotary International and affiliated organisations. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.

8. Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information (subject to legal retention requirements)
• Withdraw consent to marketing communications at any time by unsubscribing or contacting us directly

9. Children's Privacy

Our website is not directed at children under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently received such information, please contact us immediately and we will promptly delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The revised policy will be posted on this page with an updated effective date. We encourage you to review this page periodically to stay informed.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your personal information, please contact us:

Email: info@rotaryvgc.org